Excellent Experience! Great People! Peter you were amazing …
| Location: Bellevue WA | Dates: April 3, 2011 | Sales Person: Peter |
Dealership Review by Sunny Y..
Excellent Experience! Great People! Peter you were amazing and Lionel was also very helpful! Warm Regards!
Other reviews from Bellevue WA
Excellent Experience! Great People! Peter you were amazing …Location: Bellevue WADates: April 3, 2011Sales Person: Peter
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I went in for a check up on my 1999 Toyota 4 Runner. I am always Treated with Great Customer Service and in and out quickly. This Time While waiting I ventured over into the Sales Department and was Greeted by Tyrone T he let me look around not Pushy at all! I left the Dealership happy in My New 2012 4 Runner! THANKS MAGIC TOYOTA
I’d like to thank Gabe and the guys at Magic Toyota for giving me thee best experience I’ve ever had at a dealership. I usually dread having to buy a car, and I went in expecting the worst.
I was recently in a car accident that forced me into shopping for something new, the last thing I wanted to deal with was some jerk trying to pressure me, but they were sympathetic to my situation and made it a very easy process. Thanks again guys, I’ll be back to see you next time.
Such a Wonderful Experience at Magic Toyota, I love my New Car! I Will be doing business here again!
I consistently get amazing service at Magic Toyota. Everyone is super friendly and helpful.
My experience at Magic Toyota was the best experience I have ever had buying a car. We arrived at a buying price and trade in value very fast and the paperwork did not take half as much time.
The car we bought wasn’t on the lot so we had to return the next day for the vehicle and Jeremy went out personally to get the car from the other dealership that was down near past Olympia. I imagine that was a personal sacrifice of time he could of spent selling other cars.
Jeremy was also very knowledgeable, relational and also very humble. We were very comfortable with him.
Thank you for having such a great employee and a great dealership!
On Thursday evening, my 2007 Camry V6 2GRE-FE had a massive leak originating from my VVTi hose. I had a strong scent of burnt oil coming from my vents as started my car and was driving away from the parking garage. I stop the car and get out to my surprise and shock, a drip trail leading back to the swimming pool that was once my motor oil.
So, I go through hell to get oil and try to make it back home with some divine intervention, and without locking up my engine thereby killing it. My Camry is my only mode of transport, without it and life would be… difficult; and to say the least money is already tight. The very next day, I called around to local Toyota service depts. explaining my misfortune, and they don’t want to even see less touch my Camry on their dime, passed warranty S.O.L. they say, TSB and recall work already done during prior oil services and not Toyota’s or their problem.
I was advised to call Magic Toyota because they were the service department who replaced and repaired all of my warranty work, that maybe they would do something for me. My day was going bad by this point. But Magic Toyota Service took care of me. I must say to everyone that as soon as I met my Service Manager, Christine Larson of Orange Team, she was understanding of my situation, listened to all of my concerns and took it upon her warm generosity to take care of me and repair my car at no cost on her account. She went back and forth, investigating the details on my car, talking to the techs, researching the parts involved, and in the end took it upon herself to take care of the customer and cover everything. Most of us already know that this level of character is urban legend. But if you have met Ms. Christine Larson and are under her professional Service Team, you already know this as fact.
I was in and out with two signatures, a smile and that my car was already started and ready for me to go, and all of this with no appointment on a Friday in under two hours, and no money out of pocket. It is because of good people like Ms. Christine Larson who puts the customer first that keeps Toyota owners loyal to the brand and especially to the dealer. Thank you Christine Larson for everything, Magic Toyota is lucky to have you and I am grateful to you, as with everyone else whom you assist with a smile.
I recently had service done to my Toyota and encountered a wonderful person and Wanted to bring it ot “management attention.” Christine was a very accommodating, Very efficient and knowledgeable in the services available. She acknowledged me The minute I walked in the door with a smile and a “hello can I help you;” unlike the gentleman sitting across from her. She adds a wonderful and friendly quality To your business.
I have just completed my Second Magic Toyota Purchase, and for the second time it truly was a magical experience.
Taieb has always been professional , kind and sincerely interested in helping me find the car I want and/or need.
Alora has been incredibly persistent in locationg the very best financing situation…and the first time around, that was a challenge!
Thank you for the easy rewarding experience…I remain a true believer in Magic!
I had a great experience with Tommy and Magic Toyota this past Sunday for my Toyota Highlander purchase. Tommy is very friendly and helpful as well as not pushy and trustful! I am very happy with his service!
Excellent Experience! Great People! Peter you were amazing and Lionel was also very helpful! Warm Regards!
I just wanted to share that I had a very good car buying experience with Joon and with the Magic Toyota. It was easy and painless. Now I am looking forward to a long service relationship with you plus you can count on me when I am ready to purchase another Toyota in about 3 years. I bought the Prius for my daughter, she will be using the Prius while in college! I will be surely recommend your dealer and Joon to anyone that wants to Purchase a Toyota!
I just wanted to report that our experience purchasing the Sienna with Magic Toyota was really excellent! Everyone that we worked with was first class! There were no unpleasant sales pressures and everyone that we worked with was clearly well trained and knew their products!
Thanks again to Peter and Paul for being the best dealership in the Northwest!
I wanted to thanks you and your staff for helping with new purchase/lease. Ron was a great salesman, along with Paul and Alora making everything that much better! My experience with your dealership has been top notch thus far. I have purchase/leased many vehicle sin my life and I must say, the experience has been quite pleasant to say the least. For someone like myself who appreciates great customer service…your dealership has definitely delivered
I just wanted to let you know that we couldn’t be happier with our new car! Jordan did a really great job helping us find the car we want. and giving us the highest possible discount we could get, he was very personable! We will definitely recommend Magic Toyota to our friends who want to purchase a car!
khing took my long distance telephone call last Saturday while i was driving home to Bothell from Phoenix Arizona. he gave me the information I needed to have my Camry repaired in short order. khing directed me to Toyotatown in Stockton California and they put me to the head of the cue and within 10 minutes of my dropping in had read out the fault code. toyotatown gave me the VIP treatment and after the R & R of the faulty spark plugs & wire i was on my way again. R & R means remove and replacement. it’s nice to know that no matter where I am I can depend upon Khing and the magic Toyota team to keep me rolling along safely.
Yesterday I had the Toyota serviced for routine stuff and told Kevin Nelson what happened, Kevin suggested that I drop you this personal note. This 99 Camry that I bought from your dealership has had continuing inspections and maintenance from your shops since new. It’s a great personal automobile and I am very happy with it. It’s my fifth Toyota. Having previously a 68 Corona Mk II, 73 Corona, 77 Cressida, 92 Camry and now the latest 99 camry.
Please note the new cashier, I think her name is Tami or Cami was very friendly and efficient. I offered her my congratulations on her new employment and wished her luck.
I feel bad I don’t know his name,(the Filipino gentleman) very nice, courteous. He was so helpful and when I joked about a missing tire air cap he went an got chrome ones, not plastic. It’s these little things that, well at least to me, show that great salespeople always go beyond the customers expectations. They made me a fair deal and the manager knows his business. I have visited a lot of lots over many years, made lots of deals, this place shines. They are not just selling cars, they are making loyal customers.
Very happy customer….I purchased a used car from Magic Toyota Lynnwood in October 2014. I had Michael Kim for my Salesman, he found the perfect car for me, as he really listen to what I wanted.
I worked with both General Sales Managers Paul Chung and Elcio Giron both showed great interest in helping me from the beginning.
I have also, had help from Roeuth Cheth Assistant Service Manager, couldn’t have been more helpful and nice to deal with. In finance I worked with Desmond Lianos, he was very patient and helpful. Can’t thank these men enough for their genuine interest in making this a good experience…Highly recommend them for your future car purchases. Love my new car…
Great experience !
I recently bought a 2009 Toyota Rav 4 at Magic Toyota in Lynnwood, Wa. Keith, Tommy and the staff were wonderful. They made me feel like family and the service was phenomenal.
Best car buying experience we have ever had.
Christopher Heinz was great.
We were not looking forward to the hassle and the games played we have had to endure in previous car purchases.Also enjoyed our time with Alora. We will definitely recommend Christopher Heinz and Magic Toyota to our family and friends.
I used to be someone who cringed at the thought of buying a car and dealing with car and/or service sales people. I would rather have a paper cut with lemon juice in it. But our experience with the staff at Magic Toyota for the last 15 years has changed that aversion. I never expect any staff at a dealership to last since the business seems so flaky. Yet we’ve had the same service person for all these years and he consistently takes care of everything we need with cheerfulness and diligence. (Khing) Recently I was missing a seat control knob on my new Camry. The one they ordered hadn’t come in for a while so Roeuth (sp?) took one from his own car and put it on mine. Really? Who does that? Little things like this and many others cause us to go out of our way to buy our cars here when the time comes. Hard to say enough about this group. Mark Schilperoort
We had a really good experience buying a car from John Tomko at Magic Toyota. John is passionate about his job and is very knowledgeable about the different vehicles we looked at. He was low pressure and patient. Before we took our car home he went over everything with us and even helped set up some features.
I negotiated a lease over the phone with Bill Blair and the Manager Keith Mayernik. We were done with the numbers in less than three minutes. Got me a low lease payment with no money out of pocket. I went in, signed the papers, Bill delivered the car to my home—all within 30 minutes. That has to be a world record!! Or was it Magic?
As soon as I entered the store, Lynia was extremely welcoming and kind. Her professionalism and positive attitude made me feel comfortable and happy to be going to a store with employees that demonstrate amazing customer service!
I had an opportunity to experience some exceptional customer service earlier this week. Roeuth in the Service Department took great care of me and helped my experience in a number of ways:
1) He went out of his way (Multiple phone calls)to effectively communicate the status.
2) He let me know that some of the service issues were just out of warranty and that he would work with his service manager to do whatever he could to help with the situation.
3) He was my advocate for getting this work covered under warranty.
Any car dealership can sell you a car. Most dealerships spend the time and effort to make the sale- on the front end. Roeuth went out of his way to help me- on the back end of the sale- that is service. This means a lot to me, and I will reward his efforts with a continued loyalty to Magic Toyota Edmonds.
Great work Roeuth! Thanks So much! 5 Star Service!
I just recently traded in my old car for a new one and im very delighted with the experience i had with alex! He is very compassionate and understanding. At first I was not very pleased with a certain manager on the floor who was very unprofessional and inconsiderate with the situation. I thought I couldn’t trade in my car but alex called me after two dats and went beyond his capabilities and helped me and i am forever grateful. He doesnt just think about doing business but he will really build a relationship with his clients. Love my car thank you alex!